Find answers to all your questions about our services here.
Yes, using the latest technology thermal cameras and acoustic listening devices, we can detect the exact point of the water leak without breaking any tiles or walls in your home.
Simple clogs (sink, toilet) are usually opened within 30-60 minutes with our robotic devices. The duration may vary depending on the location and cause of the blockage.
Our service fees vary according to the operation to be performed and the type of malfunction. In accordance with our transparent price policy, we make a discovery before the operation and give you a net price.
We provide professional service to all districts of Antalya, especially Muratpaşa, Konyaaltı, Kepez, Döşemealtı, and Aksu.
Yes, you can reach us at any time of the day for emergencies such as water pipe bursts or flooding. Our on-duty teams are directed to your address as soon as possible.
Repairs and part replacements made by us are under our company's warranty. We provide free support for recurring problems or part defects.
Invisible hidden water leaks, leaking toilet cisterns, or dripping taps increase your bill. You can prevent unnecessary payments by detecting leaks with devices.
We recommend having radiator cleaning done before entering the winter season (September-October) or when you feel that your boiler efficiency has decreased and the bottom of the radiators is not heating up.
Yes, regardless of the brand (Geberit, Serel, Vitra, etc.), we perform internal mechanism replacement and float repair of all built-in reservoirs without breaking anything.
Incorrect installation of the "S" pipe in drain pipes, deposits in pimaş pipes, or problems in the air shaft cause odors. We identify the odor and solve the problem permanently.
Regular boiler maintenance extends the life of the device, saves fuel, and prevents potential major malfunctions. In addition, gas tightness checks are performed for life safety.
Yes, we provide service 7 days a week, including Sundays.
Regional network problems, clogged filters, the meter valve not being fully open, or hidden water leaks can cause low pressure.
Wear of tap washers or cartridges causes dripping. Replacing these parts or renewing the faucet if necessary solves the problem.
Yes, we offer project design and application services for bathroom renovation, kitchen remodeling, or complete flat plumbing installation.
Yes, undetected water leaks can cause laminate flooring to swell and rot over time. We find the leak without removing the flooring using a thermal camera.
If your home insurance policy includes plumbing coverage, insurance companies usually cover breaking and repair costs. We provide a report.
No, since we use devices for detection without any breaking, there is no construction waste or dirt in your home.
Kitchen drains usually clog due to waste oils freezing on the pipe walls. While chemical openers are temporary solutions, robotic cleaning is permanent.
Absolutely. Wet wipes do not dissolve in water and accumulate inside the pipe, causing serious blockages. They must be removed with a pipe opening robot.
Excessive use of chemicals can cause melting and deformation, especially in old PVC pipes, leading to water leaks. We recommend professional methods.
Yes, we install and maintain water-saving photocell faucets for both homes and businesses.
For long-lasting use, we recommend guaranteed brands with wide service networks such as Artema, ECA, Vitra, and Grohe.
Manufacturers usually provide a 5 to 10-year warranty for faucets. Our company provides assurance against installation errors.
This is usually caused by old silicone. We solve the problem by cleaning the old silicone and applying water-resistant anti-bacterial silicone.
Although it depends on the scope of the renovation, a complete bathroom renovation (breaking, plumbing, tiles, installation) takes an average of 5-7 days.
Flexible connection hoses (flex) should be checked every 3-4 years and changed if there is rust. Sudden bursts can cause flooding.
We usually arrive at your address in Antalya central districts within 30-45 minutes depending on traffic conditions.
For services provided outside working hours (night), a night tariff is applied in addition to the standard service fee. You can get information by phone.
Projects drawn by our authorized engineers are usually approved within 2-3 business days depending on the density of the gas distribution company.
Open windows immediately, do not touch electrical switches, turn off valves, go outside, and call the 187 Natural Gas Emergency line and us.
Stove connection hoses must be changed every 5 years or when any wear is seen. Steel braided safety hoses should be used.
Yes, for your safety and according to the gas distribution company specifications, it is mandatory to have a seismic earthquake valve in natural gas column installations.
Absolutely. Cleaned radiators heat up 20-30% more efficiently, which reflects directly as savings on your natural gas bill.
Yes, we use special radiator cleaning chemicals and protective inhibitors to dissolve lime and sludge in the system.
No, the process is usually done through the towel warmer in the bathroom with special machines, no dirt occurs in other rooms of the house.
Yes, dirty filters and coils are nests for bacteria and mold. Cleaning improves indoor air quality and reduces the risk of Legionnaires' disease.
Moisture in the air conditioner indoor unit causes bacteria and fungi growth over time. This causes a bad smell when running. Detailed cleaning is essential.
Yes, we measure the performance of your air conditioner and perform gas refilling with the appropriate type (R410A, R32 etc.) if it is missing.
Approved project, contract number, and installation of devices (boiler, stove) must be completed. Then a gas opening appointment is made.
Yes, our company is an authorized engineering firm for natural gas projecting, installation, and gas opening operations in the Antalya region.
Yes, we perform individual natural gas project and conversion operations for apartments leaving the central system in line with the apartment management decision.
You can adjust it from the 'mode' or sun/snow icon buttons on the boiler panel. If you can't, our technicians will show you during maintenance.
It could be low water pressure, gas cut, or part failure. If you tell us the error code on the screen (e.g., F1, E01), we can guide you by phone.
Fan motor contamination, pump failure, or heat exchanger calcification can cause noise. Maintenance can eliminate these noises.
Since it works at low temperatures, bacteria and sludge formation is more common. It needs to be cleaned every 2-3 years.
Since the system heats the concrete mass, it heats up later (4-6 hours) than radiators, but it also cools down very late when turned off.
Heat-permeable 'laminated' or special 'laminate' flooring suitable for underfloor heating should be preferred. The underlay used must also be special.
The expansion tank air may be depleted or the membrane may be ruptured. This damages the pump, you need to call service.
Pump bearings may be worn or the device's rubber mounts are old. Noise levels can be reduced with maintenance and part replacement.